Home - SLA - Client Login - Contact

  Klik hier voor Nederlands  This page is already in english

  Dedicated - Shared - Reseller - Colocation - Monitoring - Network  

  

Server Boost Terms & Conditions

 

Server Boost Terms & Conditions 

If you choose to rent products or services with Server Boost, you agree with below conditions:

Article 1 General
Server Boost will make sure to assist their clients as much as possible with the hosting service they rent. Regarding the technical complicity and difference from the internet, Server Boost will not be held responsible for interruptions or delays and the eventual impossibility for the user of an account, to gain access to the hosting service(s) due to saturation of the different networks or due to any other problem that might occur, where Server Boost or the user can be confronted with. The client can never hold Server Boost responsible for an interruption of the service for planned maintenance, emergency maintenance of the network and supremacy or an outage due to negligence of a third-party client, ddos attack and/or hack attempts.

Article 2 Definitions
2.1 Customer: the company or client who comes to an agreement with Server Boost to rent their services, also called user.
2.2 Products and services of Server Boost: products and services provided by Server Boost, where the client can gain access to electronic information and where electronic messages between users are being exchanged; this includes the production, placement and rental of web sites, the rental and registration of a domain name, the promotion of a website and all other products and services that have anything in common with hosting.
2.3 Agreement: every mutual agreement, written or confirmed by e-mail, from delivery of one or more products and services by Server Boost.

Article 3 Suitability
3.1 As long as there is no deviation in writing in a mutual agreement between both parties, below articles are applicable on every offer, job or agreement of or with Server Boost.
3.2 Conditions of customer aka third-party clients, are not binding and applicable for Server Boost.

Article 4 Offer and acceptance
4.1 All offers and prices made by Server Boost are non-committal, unless mentioned otherwise in electronic writing.
4.2 An offer made by Server Boost is valid for 30 days, unless mentioned otherwise.

Article 5 Start of the agreement
5.1 An agreement will start on the day that following conditions are met: the order or contract form has been filled in and a mark has been put in front of agreeing with our conditions (on the website) or a signature has been put in writing, received and accepted by Server Boost; with the rental of a domain name, the yearly charge and other fees need to be paid in advance to Server Boost, before the actual domain is registered or transferred.
5.2 Both parties are free to prove the mutual agreement with other resources.
5.3 Add-ons and adjustments for the agreement can only be done in writing, by hand or e-mail.

Article 6 Duration and cancellation
6.1 The agreement will be valid for an unlimited period with a minimum cancellation term of 1 month in advance, unless otherwise agreed or if there's a valid reason to cancel the agreement.
6.2 The agreement will be valid for 1 month and will be continued month-to-month unless the client has cancelled his order by e-mail.
6.3 Server Boost can cancel the agreement immediately if the customer does not partly or completely follow the commitment made by him and Server Boost and is therefore inconsistent.
6.4 Server Boost has the permission to cancel the agreement with immediate effect and without courts intervention if the customer has requested or given suspension of payment, is declared broke or otherwise has lost his personal management or fortune. Last mentioned also doesn't have any right for a compensation.
6.5 Undimished specified in article 14, Server Boost has the right to cancel the agreement immediately and without courts intervention when:
- customer uses the internet improperly;
- customer spreads information which is in violation with (inter)national legislation and issuing of rules;
- customer spreads information which is in violation with common accepted standards and values;
- customer spreads information with discrimination of skin, race, religion, sex, culture, origin or anything that might hurt other people. It is also not allowed to host illegal adult pages, mp3 pages or anything related which are in violation with the legislation on the servers in the country where they are placed.
6.6 IRC proxies - are completely not allowed. By running IRC proxies, the customer risks getting an immediate termination of the server and contracts there might be.

Article 7 Delivery and delivery time
7.1 Activation of a web hosting package or server will be done as fast as possible, after the payment is received, or after a later agreed day.
7.2 If we cannot activate a package before the agreed time period, we will inform the customer about this as soon as possible. In case of superior force from Server Boost, the term will be extended with the term of that superior force. Excessively exceeding delivery time, can be a valid reason to cancel the agreement made between Server Boost and the customer.
7.3 With the request and registration of a domain name it can take a few days before it's entirely processed. Registration and activation will be done as soon as the payment and necessary (request)forms are received.

Article 8 Superior Force
8.1 Superior force between the agreement includes everything concerning law and jurisdiction.
8.2 Server Boost does not have to stick to the agreement if further handling is not possible due to superior force. The agreement will then be cancelled.
8.3 The 1 hour down = 1 month free policy is only valid for network uptime. Hardware problems or other problems of any kind are not included in this rule.

Article 9 Prices
9.1 All prices mentioned on this website, as prices in offers are 19% VAT exclusive, unless mentioned otherwise.
9.2 Server Boost has the permission to change their prices at any time. These adjustments will be announced to the customer at least 2 weeks in advance. The customer is free to cancel the agreement if not agreed with the new prices, on the date that the new prices are valid.

Article 10 Payment Conditions
10.1 The customer's payment commitment will start on the day the agreement is made. The payment must be done before the package is  activated or before the due date on the next invoice.
10.2 The prices as agreed to be paid, do not include VAT or any other lawful subscription fees. Customer must pay the fees as agreed with  Server Boost by mail or contract.
10.3 The total price, depending the cycle the agreement has, needs to be paid in advance. If no payment is received, Server Boost has the  right not to activate the package. The compensation for other expenses is collected yearly in advance.
10.4 Server Boost will send customer an invoice for the rented servers per cycle.
10.5 If the customer does not pay on time, the customer will be informed about it and another due date will be made. If the customer does not  pay before that due date, the service will be cancelled with an immediate effect until the payment is received.
10.6 If the customer does not agree on the total price of the rented service, he can contact Server Boost within 2 weeks after the date the  amount has been made available on Server Boosts bank account. After that, Server Boost will investigate the problem and will refund the  amount as fast as possible.
10.7 The customer is neglected starting on the time the total compensation cannot be collected or paid to Server Boost.
10.8 If the customer cannot collect or pay the compensation to Server Boost, Server Boost will add an interest fee for the delay which is equal  to the lawful interest rate, which will be indebted from the moment the customer is neglected until the moment of collecting.
10.9 When a higher amount is received by accident, Server Boost will refund the difference on the customer's first notice. One and another  increased with lawful interest from the day of bearing until the day the correct amount will be restored.

Article 11 Intellectual ownership
11.1 The customer has permission to download and use software that is available on the site of Server Boost if (intellectual) ownership is out  of the question (freeware).
11.2 The customer must respect the laws of intellectual ownership of protected software and/or other work (a.k.a "shareware") and does not  hold Server Boost responsible for him not respecting this.

Article 12 Ownership reservation
12.1 The service / material provided by Server Boost will remain server boosts property.
12.2 With the exception of article 11.1, the intellectual ownership is not valid for a service / material provided by Server Boost to the  customer.

Article 13 Responsibility
13.1 Server Boost is with her activities dependant of the cooperation, services and deliveries of third parties, where Server Boost has few or  no influence on. Server Boost can never be held responsible for any damage coming from the partnership with Server Boost or the  cancellation of it, even if the damage originates or becomes visible during the partnership with Server Boost. Server Boost gives the user the  opportunity to use Server Boosts web space according to the chosen hosting package by the customer. The web space will be offered and  maintained according to the usage of internet hosting. Server Boost will not be held responsible for the content hosted on their web space,  except for the regular back-ups and protection of their shared and reseller hosting clients. The customer and only he is responsible for taking  back-ups from his servers or services rented with Server Boost. Server Boost can be never be held responsible for the loss of data on the  web server(s) and also no reimbursement or compensation can be demanded from Server Boost.
13.2 In case of eligible shortness by fulfilling the agreement, Server Boost will only be held responsible for replacing compensation; this means  a compensation for the value of the omitted benefit. Any responsibility from Server Boost for any other kind of damage is out of the question,  including supplementary compensation in any way, a compensation of indirect damage, ensuing damage, or damage by compensation for loss  of earnings or profit.
13.3 The customer safeguards ServerBoost against all claims of compensation that third-party clients may cause, in any way originated by  illegal or inaccurate use of products or services delivered by the customer of Server Boost.
13.4 Due the big amount of connections on the internet with human interference, the use of local networks and wireless communication, you  have to consider the fact that given or sent information via internet is accessible to everyone. Server Boost cannot be held responsible for  any damage, in any case, caused by sending confidential or secret information. Server Boost also cannot be held responsible for security or  abuse by third-party clients of saved information.
13.5 Server boost is not responsible or liable for the content of the promotional material delivered by the customer.
13.6 The customer is responsible for all damage done to Server Boost as a result of a shortness by the customer by not following the terms  and conditions stated by Server Boost.
13.7 Adjustments of customer's information must be done by the customer in writing (hand written or e-mail) to Server Boost. If the customer  does not follow this condition, he is held responsible for any damage Server Boost might have.

Article 14 Transfer of law and duties
14.1 Server Boost and the customer do not have permission to transfer their law or duties coming from this agreement to third-party clients  without a mutual written agreement.

Article 15 Termination
15.1 Server Boost can (temporarily) stop and/or limit the usage of the delivered products and/or services if the customer does not meet one or  more requirements mentioned in the agreement made between the customer and Server Boost which handles in violation with the terms and  conditions. Server Boost will inform the customer about this in advance, unless it cannot be desired from Server Boost. The obligation of  paying for the due payments will also exist during the termination of the service.
15.2 The service will be activated again if the customer meets the requirements agreed between Server Boost and himself within the deadline  and has paid the amount to activate the service again, valued at 60,00 EUR VAT excl.

Article 16 Advertising
16.1 The customer must file a claim, exactly 8 days after delivery in writing, with impairment where any claim against Server Boost expires.
16.2 Advertising concerning invisible impairment must be done in writing via a registered letter within 8 days after the impairment has been  noticed, could have been noticed or should have been noticed. If this does not happen within those 8 days, every claim and toleration will not  be valid anymore against Server Boost.
16.3 If an advertisement is correct, the delivered products or services will be adjusted, replaced or refunded after consideration.
16.4 Advertisements do not extend the obligations of the customer.

Article 17 Changing terms and conditions
17.1 Server Boost has the permission to make any modifications on the terms and conditions at any time.
17.2 Changes also count for agreements that have already been made, with observance of a term of 30 days after disclosure by writing or  e-mail of the changes that have been made.
17.3 If a customer does not wish to agree on the changes in our terms and conditions, he can cancel the agreement until the date that the  new terms and conditions apply, until this date or on the date of receiving of the cancellation, if this applies after the commencing date.

Article 18 Dispute regulation and appropriate right
18.1 If, at judicial pronouncement, one or more articles of these conditions are declared invalid, other provisions of these terms and conditions
will remain entirely effective and Server Boost and constituent enters into consultation in order new provisions in substitution for null and void,
or destroyed provisions to agree, where as much as possible aim and scope of the null and void, or destroyed provisions are observed.
18.2 Dutch laws exclusively apply on the terms and conditions.

 

 

 

Server Boost © 2007  Server Boost Conditions  |  All prices on this site are 19% VAT exclusive  site monitoring  |